THE IMPACT OF DIGITAL WORK SYSTEMS AND INFORMATION SYSTEMS ON EMPLOYEE PERFORMANCE: Work Models in Society 5.0 Era
DOI:
https://doi.org/10.37481/jmeb.v2i3.560Keywords:
Digital Work Systems, Information-Based Work Systems, Digital Management, Performance, EmployeesAbstract
Since the pandemic occurred, the digital work model has begun to be implemented in many companies. This was done as a solution to overcoming work constraints due to Covid-19 and government regulations regarding restrictions on interactions. However, even though the pandemic status has been revoked, the digital work system is seen as more efficient in creating an effective work system and increasing employee performance. Based on this explanation, this research was conducted to describe employee performance in digital work models and information systems. To prove the research objectives, a quantitative-based survey method was used. Where the research data was obtained through distributing questionnaires, with a Likert scale as the quantification of respondents' answers. The number of samples used was 100 people, all of whom were Startup Indonesia employees, using the incidental sampling technique. The collected research data were analyzed using multiple regression methods. The results of the study show that there is an increase in employee performance with the existence of a digital and information system-based work system. Digital work systems help facilitate employee work, while information systems create communication and coordination effectiveness, so that work processes can be carried out more efficiently.
References
Amhag, L., Hellström, L., & Stigmar, M. (2019). Teacher educators' use of digital tools and needs for digital competence in higher education. Journal of Digital Learning in Teacher Education, 35(4), 203-220.
Cirillo, V., Evangelista, R., Guarascio, D., & Sostero, M. (2021). Digitalization, routineness and employment: An exploration on Italian task-based data. Research Policy, 50(7), 104079.
Gabryelczyk, R. (2020). Has COVID-19 accelerated digital transformation? Initial lessons learned for public administrations. Information Systems Management, 37(4), 303-309.
Gal, P., Nicoletti, G., von Rüden, C., OECD, S. S., & Renault, T. (2019). Digitalization and productivity: in search of the holy grail-firm-level empirical evidence from European countries. International Productivity Monitor, (37), 39-71.
Gerten, E., Beckmann, M., & Bellmann, L. (2019). Controlling working crowds: The impact of digitalization on worker autonomy and monitoring across hierarchical levels. Jahrbücher für Nationalökonomie und Statistik, 239(3), 441-481.
Gigauri, I. (2020). Effects of Covid-19 on Human Resource Management from the Perspective of Digitalization and Work-life-balance. International Journal of Innovative Technologies in Economy, (4 (31).
Hanelt, A., Firk, S., Hildebrandt, B., & Kolbe, L. M. (2021). Digital M&A, digital innovation, and firm performance: an empirical investigation. European Journal of Information Systems, 30(1), 3-26.
Hidayati, H. D., & Luturlean, B. S. (2019). Pengaruh Motivasi Terhadap Kinerja Karyawan Unit Human Resources Dan Community Development Center Telkom Wilayah Telekomunikasi Solo. eProceedings of Management, 6(1).
Kohtamäki, M., Parida, V., Oghazi, P., Gebauer, H., & Baines, T. (2019). Digital servitization business models in ecosystems: A theory of the firm. Journal of Business Research, 104, 380-392.
Kudyba, S. (2020). COVID-19 and the Acceleration of Digital Transformation and the Future of Work. Information Systems Management, 37(4), 284-287.
Mehmood, T. (2021). Does information technology competencies and fleet management practices lead to effective service delivery? Empirical evidence from E-Commerce Industry. International Journal of Technology, Innovation and Management (IJTIM), 1(2), 14-41.
Olatunde-Aiyedun, T. G., Eyiolorunse Aiyedun, C. T., & Ogunode, N. J. (2021). Post covid-19 and digitalization of University lecturers in Nigeria. Olatunde-Aiyedun, TG, Eyiolorunse-Aiyedun, CT & Ogunode, NJ (2021). Post covid-19 and digitalization of University lecturers in Nigeria. Middle European Scientific Bulletin, 11(1).
Peters, E., Kliestik, T., Musa, H., & Durana, P. (2020). Product decision-making information systems, real-time big data analytics, and deep learning-enabled smart process planning in sustainable industry 4.0. Journal of Self-Governance and Management Economics, 8(3), 16-22.
Popelo, O., Kychko, I., Tulchynska, S., Zhygalkevych, Z., & Treitiak, O. (2021). The Impact of Digitalization on the Forms Change of Employment and the Labor Market in the Context of the Information Economy Development. International Journal of Computer Science & Network Security, 21(5), 160-167.
Ribeiro-Navarrete, S., Botella-Carrubi, D., Palacios-Marqués, D., & Orero-Blat, M. (2021). The effect of digitalization on business performance: An applied study of KIBS. Journal of Business Research, 126, 319-326.
Santoso, H., Abdinagoro, S. B., & Arief, M. (2019). The role of digital literacy in supporting performance through innovative work behavior: The case of indonesia’s telecommunications industry. International Journal of Technology, 10(8), 1558-1566.
Soto-Acosta, P. (2020). COVID-19 pandemic: Shifting digital transformation to a high-speed gear. Information Systems Management, 37(4), 260-266.
Tulip, A. (2018). Pengaruh Disiplin Kerja Terhadap Kinerja Karyawan Pada PT. Bintang Selatan Agung Palembang. Jurnal EKOBIS (kajian Ekonomi dan Bisnis), 1(2), 4-16.
Whyte, J. (2019). How digital information transforms project delivery models. Project management journal, 50(2), 177-194.
Widioatmodjo, S. (2016). New business model in digital age. Elex Media Komputindo.
